About

Gathering senior eCommerce Directors

We bring together top eCommerce professionals from across the sectors to explore and address critical issues facing the current turmoil & discuss strategies. Join us for a dynamic and informative gathering that will inspire you and give you a head-start in your eCom path.

Where
  • London, United Kingdom
When
  • April 16-17, 2024
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CONFERENCE HIGHLIGHTS

Join the Conversation: Connect, Learn, and Innovate

Our mission is to provide a platform for sharing innovative ideas, best practices, and emerging trends across various industries. In addition to learning from world-class speakers, you will also have the opportunity to network with fellow professionals from around the world. Our events attract delegates from a wide range of industries and backgrounds, providing you with a unique opportunity to make meaningful connections and build lasting relationships.

AI is Revolutionizing eCommerce

From Brick-and-Mortar to Click-and-Mortar

Leveraging Social Media

Speaker Panel

The congress is an excellent opportunity to learn, socialize and build lasting relationships with other members of the field while also having a lot of fun!

View all Speakers
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Interested in speaking? Only a few speaker spots are available, please do get in touch →

Submit your proposal

Insights from the Frontline: Deep Dive into the Latest Industry Trends and Challenges

Download Full Schedule (PDF)
7:00 - 08:00 AM
Main Conference Room

Morning coffee and registration

Wake up and perk up with a sizzling cup of morning coffee, fueling you with energy and excitement for the day ahead.
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8:20 - 08:50 AM
Main Conference Room

The Future of eCommerce: A Look into Emerging Trends and Technologies

With eCommerce sales expected to reach over $6 trillion in 2024, the online retail landscape is more competitive than ever. In this session, we’ll examine the latest trends and technologies that are shaping the future of eCommerce, including voice commerce, AI-powered personalization, and omnichannel marketing strategies. According to a recent survey, 87% of shoppers begin their product search online, making it essential for retailers to stay ahead of the curve to remain competitive.
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8:50 - 09:20 AM
Main Conference Room

Navigating the Challenges of Last-Mile Delivery

As eCommerce continues to boom, last-mile delivery has become a significant challenge for retailers. From traffic congestion to package theft, there are numerous obstacles that retailers must overcome to ensure successful deliveries. In this session, we’ll explore the latest strategies and technologies for optimizing last-mile delivery, including route optimization software and predictive analytics. According to a recent survey, 84% of shoppers consider delivery speed and reliability to be the most critical factor when shopping online.
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9:20 - 10:00 AM
Main Conference Room

Panel: Winning the Battle Against Cart Abandonment

Cart abandonment is a persistent challenge for eCommerce retailers, with an average abandonment rate of 69.57%. In this session, we’ll explore the latest tactics for reducing cart abandonment, including abandoned cart emails, retargeting campaigns, and onsite pop-ups. We’ll also discuss best practices for optimizing the checkout process and simplifying the payment process, according to a recent survey, 28% of shoppers abandon their carts due to a complicated checkout process.
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10:00 - 10:40 AM
Coffee Break Foyer

Morning coffee and Networking Break

Enjoy a lengthy coffee break with snacks and local drinks while chatting with our exhibitors and fellow attendees in our foyer.
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6:00 - 09:00 PM
Venue Bar

Dinner

It’s time to come together and savor the flavors of the conference dinner in an informal setting. This is your chance to unwind, make lasting connections AND have fun!
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7:00 - 08:00 AM
Main Conference Room

Morning coffee and registration

Wake up and perk up fro Day 2 with a sizzling cup of morning coffee, fueling you with energy and excitement for the day ahead.
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8:10 - 08:30 AM
Main Conference Room

Global Expansion in eCommerce: Challenges and Opportunities

With eCommerce sales expected to reach $6.54 trillion by 2024, businesses are increasingly looking to expand their online presence to new markets around the world. However, global expansion presents unique challenges such as cultural differences, legal regulations, and logistics. Join us to learn how to navigate these challenges and capitalize on the opportunities of global eCommerce expansion.
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8:40 - 09:10 AM
Main Conference Room

The Impact of AI on eCommerce Customer Experience

As AI continues to advance, it is changing the way customers interact with eCommerce sites. From personalized product recommendations to chatbots, how is AI improving the customer experience and what are the implications for eCommerce businesses?
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9:10 - 09:50 AM
Main Conference Room

Panel: The Future of eCommerce Payments: Crypto, Mobile, and Beyond

As eCommerce grows, so does the need for secure and convenient payment options. With the rise of cryptocurrencies and mobile payments, what does the future of eCommerce payments look like and how can businesses stay ahead of the curve?
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9:50 - 10:30 AM
Coffee Break Foyer

Morning coffee and Networking Break

Enjoy a lengthy coffee break with snacks and local drinks while chatting with our exhibitors and fellow attendees in our foyer.
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Read more

TICKETS

Reserve Your Seat

Vendor Pass

  • Presentations in PDF​
  • Coffee, Lunch & Dinner
  • Access to all sessions
  • Breakout Workshops
  • Delegate List
€

1499

/ticket
Choose

Early Bird Pass

  • Presentations in PDF
  • Coffee, Lunch & Dinner
  • Access to all sessions
  • Breakout Workshops
  • Delegate List
€

799

/ticket
Choose
Group Rate

Group of Two

  • Presentations in PDF​
  • Coffee, Lunch & Dinner
  • Access to all sessions
  • Breakout Workshops
  • Delegate List
€

1499

/group of 2
Choose
Group Rate

Group of Three

  • Presentations in PDF​
  • Coffee, Lunch & Dinner
  • Access to all sessions
  • Breakout Workshops
  • Delegate List
€

2199

/group of 3
Choose

Download Program

New agenda just announced - please fill in the below and we’ll forward you the PDF agenda via email, thank you!

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    ​​​​​​​Frequently Asked Questions

    No, everything is included but the accommodation. We do however have discounted rooms available for event participants. The producer of the event shares the link to all registrants upon confirming their seats!

    Yes it is possible to exchange delegate passes last minute, we have on-site printing available as well. Please send the new delegate details over and we’ll make the change.

    Yes we send out all presentations in PDF format after the event usually within 1-2 weeks along with the official delegate list.

    Yes, please email us through https://ifs-group.org/contact

    We bring your name-badge to the event along with print brochures, lanyards and all other materials. Therefore you don’t need to bring anything else, when you register you will be automatically added to our coordination email list and your name-badge will be waiting on-site!

    Join Now

    Gain valuable exposure for your brand and help us ensure the success of eComConverge by becoming a sponsor or exhibitor!

    Want to build valuable connections with eCommerce and Marketing Executives across Europe? Become a sponsor for this edition and join us in beautiful London in April.

    Become a sponsor

    Our Sponsors

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